Terms & Conditions
Terms & Conditions
Gift Vouchers & Packages
Please contact the Riding School before making any Gift Voucher or Special purchases to ensure we can fulfil your requirements. All Gift Vouchers have a expiry date, please ensure your voucher is redeemed before the expiry date. We are unable to give refunds once purchases are made.
We operate a strict Cancellation policy without exception.
If you are unable to make your lesson, we ask you to notify us as soon as possible so we can allocate the space to someone else.
You can contact us in the following ways:
Telephone 01257 462814 (please leave a message on the answerphone if we are unable to take the call).
Text – 07704 668539
Cancellation day before lesson – No Charge
Cancellation on the day of the lesson – 50% of the Lesson Fee
Cancellation within 4 hours of the Lesson – Full Lesson Fee
Please book all lessons in advance. Lessons can be paid for on arrival by Cash, Cheque or Card. We can offer 5% discount on lessons when 6 or more lessons are paid for at once.
Please arrive in good time for the start of the lesson.
Riders who arrive late may not be allowed to join the lesson and will still be charged.
The time for each lesson includes the time spent mounting and dismounting your Pony/Horse and checking the Rider’s stirrups and girths.
Minimum age of riders is 4 years old
Maximum weight of riders is 14 Stone
We must insist that all riders wear acceptable standard hats.
Hats bearing only the EN1384 or BSEN1384 standard will no longer be accepted under BHS hat rules for 2016. However, hats would be acceptable if they carry EN1384 or BSEN1384 and another standard such as those listed:
PAS 015 (1998 or 2011)
VG1 01.040 (2014-12)
ASTM F1163 (2004a or 04a onwards)
AS/NZS 3838 (2006 onwards)
If you don’t have a hat of this standard, we can hire one to you for £1 a lesson.
Footwear – We have riding boots here which you can borrow free of charge – trainers and wellington boots are not permitted while riding.
Jewellery – No jewellery is permitted whilst riding
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